IT in Twenty-Ten: What Will Come Easy and What May Not
You didn’t think you’d ever read the following: Reports are in and Windows 7 is proving easier to handle than its detested predecessor, Vista.
Coming up with a plan to manage the resulting IT hodgepodge will prove maddening for any CIO.
According to a recent article by Ina Fried in CNetnews.com, Microsoft is experiencing fewer support calls since it launched Windows 7 – about half of what it expected. It’s attributable in part to the new version’s higher quality, but also, writes Fried, to Microsoft’s efforts to increase the effectiveness of self-service with an experts’ forum called Microsoft Answers and its @MicrosoftHelps Twitter feed.
As if that wasn’t good enough news for Microsoft, here’s another report to add to the Windows 7 love fest: According to market research firm ChangeWave, Windows 7 satisfaction has stimulated corporate IT spending. Read more…
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