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Posts Tagged ‘Forrester’

Consumerization of IT for Dummies

August 5th, 2011

Surely you’ve heard the term “consumerization of IT.” The trend has been around for a few years now, long enough to have its own acronym, CoIT.

If you’ve been playing along when your colleagues discuss it, pretending you know what they are talking about, these two recent online features will save you from any future awkward business conversations.

Two sites offer a comprehensive look at the IT consumerization trend.

The first is an easily digestible, 15-minute animated video from Microsoft. With interviews from people on the street and Microsoft techies, the video covers everything consumerization, from definitions and history to security and compliance concerns. If you don’t like cutesy cartoons, the page has links to six documents including two Forrester reports and a FAQ.

Watch the video here.

The other feature is a debate between two techies, Orin Thomas and Mike Resseler, and it’s a little brainier. Read more…

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Avoiding Office 2010 Upgrade Pitfalls

January 21st, 2011

In case you missed it, Forrester Research Group released a report in December warning of the pitfalls when upgrading to Microsoft Office 2010. And it’s what we here at PC Helps have been saying all along — as far back as Office 2007 upgrades.

We think the FAQ is a wonderful thing. But a FAQ cannot stand on its own.

As reported on recently by CIO.com’s Shane O’Neill, the Forrester report outlines four pitfalls to avoid during upgrades: underestimating compatibility issues, leaving workers to figure out the migration with no assistance, assuming workers will use the software’s new features, and neglecting to emphasize peer-to-peer learning.

Here’s what we’ve been saying: Read more…

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Haste Makes Waste: 2 Efficiency-Upping Printing Tips

January 29th, 2010

Gartner, Forrester and other industry heavies say the most important thing to CIOs right now is efficiency. Doing more with less, doing more with the same — just doing more. They’re not thinking too deeply about the cloud or any non-critical projects. Just efficiency, plain and simple.

When scaled across an entire company, misprinted print jobs cost a corporation dearly.

Sure, big picture savings are great. But the best way to approach recession survival is by starting small. Although an extra printout or two may seem minuscule, when scaled across an entire company, misprinted print jobs cost a corporation dearly.

In the spirit of frugality, here are two PC Helps tips published by IT World that promise printing efficiency.

  1. How to Master Excel Spreadsheet Printing
  2. How to Create a New Print Style in Outlook

Enjoy, and print responsibly. Got any efficiency tips? Send them our way.

MORE INFO IN: Desktop Application Support | Contact PC Helps

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Enterprise & iPhone: Oil and Water No More

August 25th, 2009

I’ve asked the question on this blog before, but I have to ask it again: Are you still waffling about supporting mobile devices, and, in particular, the iPhone?

You had better get it together. The heavies are starting to weigh in.

Resistance is futile, says one CIO. The iPhone is the most popular handheld device available.

Last month, Forrester Research released findings from a study that said IT departments are moving closer to supporting all mobile device platforms. Although BlackBerry (upwards of 60 percent) and Windows Mobile (40 percent) still take the lead, according to the study, one out of four companies now supports iPhones.

The only thing holding the iPhone back from catching up is its so-so security, which remains a big concern for CIOs. (There’s also that pesky issue of AT&T’s spotty coverage. But that’s for another time.)

Security doesn’t seem to be the main issue if you look at the results of a recent TechRepublic poll, which asked 300 CIOs if they support the iPhone, and their reasons for doing so or not doing so. TR editor in chief Jason Hiner posted the results on his blog and the findings have at least one common thread: The iPhone is still viewed as a personal “gadget,” and thus has no place in the enterprise. Read more…

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Cloud, Schmoud: Why You Should Care about Office ’07

June 5th, 2009

If you’re dreaming of what IT will be like when the Cloud rolls in, you may need to ground yourself. According to a new Forrester research report, Microsoft Office is here to stay, at least for a while.

Forrester researcher Sheri McLeish surveyed 152 IT leaders, and found that 80 percent of enterprise customers are still using some version of Microsoft Office, and a meager 8 percent are using alternatives such as Google Premier Apps, Sun StarOffice and Lotus Symphony. Read more…

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