In Praise of Lists
We have lists on the brain, largely due to the recent debut of Twitter’s new “lists” feature, which enables users to create and share lists of people to follow. Twitter lists are like Follow Friday on Red Bull, and are the microblogging service’s logical next step.
Mashable.com’s Pete Cashmore writes this of lists on CNN.com: They cut down Twitter’s noise and arguably make it more useful.
Indeed, lists — and “how-to” guides and the like — enable you to break down large amounts of information into easier-to-use bits. And that’s the essence of what we do in software support. Some of our more list-like posts continue to get ample clicks, perhaps because of their utility. Among them:
4 BlackBerry Tips Every Manager Should Know
7 Productivity-Boosting iPhone Tips
5 Microsoft Word Formatting Tips
Windows 7: What IT and End-Users Need to Know
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