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	<title>PC Helps Blog</title>
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		<title>Gmail for Business: 3 Tips for Newbies</title>
		<link>http://www.pchelpsblog.com/2012/05/gmail-for-business-3-tips-for-newbies/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=gmail-for-business-3-tips-for-newbies</link>
		<comments>http://www.pchelpsblog.com/2012/05/gmail-for-business-3-tips-for-newbies/#comments</comments>
		<pubDate>Fri, 18 May 2012 02:54:18 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[Gmail]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[distribution lists]]></category>
		<category><![CDATA[filters]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[IMAP]]></category>
		<category><![CDATA[Larry Page]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[POPmail]]></category>
		<category><![CDATA[tech support]]></category>
		<category><![CDATA[webmail]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3590</guid>
		<description><![CDATA[For personal email, Gmail has been on top for quite some time. And while Gmail may not be the standard in the corporate world, it&#8217;s starting to gain ground. According to a letter published last month by Google CEO Larry Page, more than 5,000 new businesses and educational establishments sign up for Gmail every day. [...]]]></description>
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		<title>HDI 2012 Conference &amp; Expo: Great Event!</title>
		<link>http://www.pchelpsblog.com/2012/05/hdi-2012-conference-expo-great-event/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=hdi-2012-conference-expo-great-event</link>
		<comments>http://www.pchelpsblog.com/2012/05/hdi-2012-conference-expo-great-event/#comments</comments>
		<pubDate>Fri, 11 May 2012 00:19:29 +0000</pubDate>
		<dc:creator>Lori Zelko</dc:creator>
				<category><![CDATA[The Future of the IT Desk]]></category>
		<category><![CDATA[BYOD]]></category>
		<category><![CDATA[CoIT]]></category>
		<category><![CDATA[HDI 2012]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[Mobile Devices]]></category>
		<category><![CDATA[Orlando]]></category>
		<category><![CDATA[software support]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3578</guid>
		<description><![CDATA[I&#8217;m a bit behind in posting this note about HDI&#8217;s 2012 event, held two weeks ago in Orlando. But I would be remiss if I did not take the opportunity to congratulate HDI on a terrific conference once again, and thank the HDI team for all of their efforts to make the conference a valuable [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>What We&#8217;re Reading: Much Ado About Consumerization</title>
		<link>http://www.pchelpsblog.com/2012/05/what-were-reading-much-ado-about-consumerization/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=what-were-reading-much-ado-about-consumerization</link>
		<comments>http://www.pchelpsblog.com/2012/05/what-were-reading-much-ado-about-consumerization/#comments</comments>
		<pubDate>Fri, 04 May 2012 15:38:14 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[Consumerization of IT]]></category>
		<category><![CDATA[What We're Reading]]></category>
		<category><![CDATA[CoIT]]></category>
		<category><![CDATA[company man]]></category>
		<category><![CDATA[Galen Gruman]]></category>
		<category><![CDATA[InfoWorld]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[tablets]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3565</guid>
		<description><![CDATA[Maybe it&#8217;s because we&#8217;re deep-down geeky, but we love InfoWorld&#8217;s “deep dive” reports. They take you beyond the buzzword and give you information you can actually use. Its latest is “IT&#8217;s Consumerization,” and it&#8217;s stocked with articles about the trend that&#8217;s taking over business. In the 20-page report, InfoWorld writers pick apart every aspect of [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Dispatches from the IT Trenches</title>
		<link>http://www.pchelpsblog.com/2012/04/dispatches-from-the-it-trenches/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=dispatches-from-the-it-trenches</link>
		<comments>http://www.pchelpsblog.com/2012/04/dispatches-from-the-it-trenches/#comments</comments>
		<pubDate>Thu, 26 Apr 2012 18:50:33 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[BlackBerry]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Porsche]]></category>
		<category><![CDATA[PowerPoint]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3548</guid>
		<description><![CDATA[First things first: This is not an article making fun of help desk callers. That’s not something we enjoy, especially when you consider that we’re a software support company. Our customers are our bread and butter. Rather, this is a collection of anecdotes that celebrate the personal relationships our techs form with customers, the things [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Office on the iPad: Quick Tips</title>
		<link>http://www.pchelpsblog.com/2012/04/office-on-the-ipad-quick-tips/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=office-on-the-ipad-quick-tips</link>
		<comments>http://www.pchelpsblog.com/2012/04/office-on-the-ipad-quick-tips/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 21:19:01 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[iPad]]></category>
		<category><![CDATA[Office 2010]]></category>
		<category><![CDATA[bullets]]></category>
		<category><![CDATA[Excel]]></category>
		<category><![CDATA[fonts]]></category>
		<category><![CDATA[Hotmail]]></category>
		<category><![CDATA[mobile workers]]></category>
		<category><![CDATA[PowerPoint]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[SkyDrive]]></category>
		<category><![CDATA[tablets]]></category>
		<category><![CDATA[Windows Live]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3538</guid>
		<description><![CDATA[Mobile devices have altered the way we work. More than half of American workers do some work remotely or from home, and almost a quarter perform job-related tasks at home every day. A big chunk of that work is done on tablets or smartphones. While these devices are welcome advancements, they&#8217;re a long way off from [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>MS Migrations Webcast Recap: Best Practices in Driving User Adoption</title>
		<link>http://www.pchelpsblog.com/2012/04/ms-migrations-webcast-recap-best-practices-in-driving-user-adoption/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=ms-migrations-webcast-recap-best-practices-in-driving-user-adoption</link>
		<comments>http://www.pchelpsblog.com/2012/04/ms-migrations-webcast-recap-best-practices-in-driving-user-adoption/#comments</comments>
		<pubDate>Fri, 13 Apr 2012 02:17:43 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[Webcasts]]></category>
		<category><![CDATA[BMW]]></category>
		<category><![CDATA[BrainStorm Inc.]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[migration]]></category>
		<category><![CDATA[Office 2007]]></category>
		<category><![CDATA[Office 2010]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[upgrade]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3527</guid>
		<description><![CDATA[Back when Microsoft first released Office 2007, we had callers asking how they could either switch back to 2003, or how they could install a plug-in that would bring back the old menus. That&#8217;s kind of like buying a BMW with premium options and wanting only to use the windshield wipers. It&#8217;s not stupidity on [...]]]></description>
		<wfw:commentRss>http://www.pchelpsblog.com/2012/04/ms-migrations-webcast-recap-best-practices-in-driving-user-adoption/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>COPE, CoIT, BYOD – Do You Know the Difference?</title>
		<link>http://www.pchelpsblog.com/2012/04/cope-coit-byod-do-you-know-the-difference/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=cope-coit-byod-do-you-know-the-difference</link>
		<comments>http://www.pchelpsblog.com/2012/04/cope-coit-byod-do-you-know-the-difference/#comments</comments>
		<pubDate>Fri, 06 Apr 2012 01:57:49 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[Bring Your Own Device]]></category>
		<category><![CDATA[Consumerization of IT]]></category>
		<category><![CDATA[Mobile Devices]]></category>
		<category><![CDATA[Personally Enabled]]></category>
		<category><![CDATA[CIO.com]]></category>
		<category><![CDATA[David F. Carr]]></category>
		<category><![CDATA[Enterprise Mobility Foundation]]></category>
		<category><![CDATA[InformationWeek]]></category>
		<category><![CDATA[PCWorld]]></category>
		<category><![CDATA[Philippe Winthrop]]></category>
		<category><![CDATA[Tom Kaneshige]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3521</guid>
		<description><![CDATA[First things first: We&#8217;re tickled here at PC Helps after CIO.com&#8217;s Tom Kaneshige covered our study in a recent article. Titled “iPads, iPhones Hit Help Desks Hard,” the article looks at how help desks lack the resources to support the growing number of consumer gadgets in the workplace. In the piece Kaneshige points to some [...]]]></description>
		<wfw:commentRss>http://www.pchelpsblog.com/2012/04/cope-coit-byod-do-you-know-the-difference/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>What We&#8217;re Reading: The Tech Press (Generally) Loves Windows 8</title>
		<link>http://www.pchelpsblog.com/2012/03/what-were-reading-the-tech-press-generally-loves-windows-8/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=what-were-reading-the-tech-press-generally-loves-windows-8</link>
		<comments>http://www.pchelpsblog.com/2012/03/what-were-reading-the-tech-press-generally-loves-windows-8/#comments</comments>
		<pubDate>Fri, 30 Mar 2012 03:23:58 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[Windows 8]]></category>
		<category><![CDATA[BYOD]]></category>
		<category><![CDATA[CNN]]></category>
		<category><![CDATA[CoIT]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[Mashable]]></category>
		<category><![CDATA[tablets]]></category>
		<category><![CDATA[touch-screen]]></category>
		<category><![CDATA[Vista]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3514</guid>
		<description><![CDATA[Although its official release is still a season away, Microsoft&#8217;s Windows 8 is causing a stir in the tech press. It could be fatigue from so much iPad coverage, but early reviews of the new operating system are generally positive. At CNN.com, longtime Mac user Steve Kovach is impressed. In a short piece titled “Why [...]]]></description>
		<wfw:commentRss>http://www.pchelpsblog.com/2012/03/what-were-reading-the-tech-press-generally-loves-windows-8/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>It&#8217;s All About the Presentation: 4 PowerPoint Tips</title>
		<link>http://www.pchelpsblog.com/2012/03/its-all-about-the-presentation-4-powerpoint-tips/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=its-all-about-the-presentation-4-powerpoint-tips</link>
		<comments>http://www.pchelpsblog.com/2012/03/its-all-about-the-presentation-4-powerpoint-tips/#comments</comments>
		<pubDate>Thu, 22 Mar 2012 18:48:10 +0000</pubDate>
		<dc:creator>Jenny Sweeney</dc:creator>
				<category><![CDATA[PowerPoint]]></category>
		<category><![CDATA[animation]]></category>
		<category><![CDATA[clutter]]></category>
		<category><![CDATA[cropping]]></category>
		<category><![CDATA[images]]></category>
		<category><![CDATA[logos]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3498</guid>
		<description><![CDATA[When used properly, PowerPoint is an effective application. It can convince prospective clients to buy your widgets, show your bosses just how successful your department has been at selling widgets, and even explain what a widget is. But when the application is used as a replacement rather than a supplement to a presentation, and slides [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>An APB on Office 2010 ROI</title>
		<link>http://www.pchelpsblog.com/2012/03/an-apb-on-office-2010-roi/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=an-apb-on-office-2010-roi</link>
		<comments>http://www.pchelpsblog.com/2012/03/an-apb-on-office-2010-roi/#comments</comments>
		<pubDate>Thu, 15 Mar 2012 11:00:29 +0000</pubDate>
		<dc:creator>Joe Puckett</dc:creator>
				<category><![CDATA[Office 2010]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[OneNote 2010]]></category>
		<category><![CDATA[Outlook]]></category>

		<guid isPermaLink="false">http://www.pchelpsblog.com/?p=3475</guid>
		<description><![CDATA[This is an all points bulletin on some missing return on investment. The last time I checked, the whole point of giving employees technology was to realize a return on the investment when the employees&#8217; productivity increases. That makes it quite a mystery why companies that migrate to Office 2010 do so little to make [...]]]></description>
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		<slash:comments>0</slash:comments>
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