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Windows 7: What IT and End-Users Need to Know

April 22nd, 2010

With the imminent release of Microsoft’s newest operating system, Windows 7, the tech world is full of chatter about the new OS, the old OS, and that other OS. Windows 7, they say, is more polished and faster. XP, however, is getting its share of good ink; some publications have made the case for why businesses will stick with it.

Two words:
“Loads faster!”

Regardless of which OS you opt for, there is at least one guarantee — that is, that you will face a migration eventually. The more information you have, the better. Here’s our take on 7, from a user’s standpoint, and from IHD’s:

For the Windows 7 User:

What changes will potentially throw off users?
  1. With the elimination of the Quick Launch toolbar, users will have to pin items to the Start Menu or the taskbar.
  2. The taskbar will include icons only (no text), which may confuse some users.
  3. Not being able to turn off taskbar windows previews may confuse or even irritate.
  4. Some auxiliary apps such as Windows Movie Maker and Windows Mail are removed or replaced.
  5. People who used the Vista Sidebar and gadgets in it may miss it.
What new features will increase users’ productivity?
  1. With Federated Search, Windows Explorer can be used to simultaneously search different types of resources such as local drives, network drives and SharePoint sites.
  2. Easier use of projectors with the Windows Mobility Center.
  3. A significantly improved backup utility allows greater flexibility and granularity in a user-friendly interface.
  4. Taskbar changes and Aero Peek make working with and switching among multiple windows easier and more efficient.
  5. The addition of Windows key combinations to launch frequently used applications and to control the placement of windows.
  6. Jump Lists offer quicker access to frequently used program features and content (files, URLs).

For the Help Desk:

What will break when 7 is rolled out (compatibility issues, legacy system issues, security issues, etc)?
  1. Mostly what you would expect to break in an OS migration.
  2. Some compatibility issues with older hardware and software have been found, but fewer than with migration to Windows Vista. Legacy items that touch on security or network connectivity lead the list as expected.
  3. Sleep mode in laptops has been a problem in betas and release candidates.
What capabilities will be helpful to the IHD/system admins?
  1. Loads faster! Loads faster! Loads faster!
  2. The Problem Steps Recorder can automatically create a history of a problem complete with screen shots.
  3. The Action Center combines functions of several interfaces related to security, troubleshooting and recovery.
  4. Built-in management of biometric devices.
  5. The utility for creating System Repair Disks is simplified and improved.
  6. The second generation of PowerShell makes automating administrative tasks easier and more powerful.
  7. Easily running applications with Elevated Rights without restarting them.
  8. Ability to burn .ISO images to disk.
  9. Installation from USB memory devices.

MORE INFO IN: Office 2007 Migration Checklist + Tools | Migration Case Study | PC Helps eTraining |Desktop Application Support | Contact PC Helps

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